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Get help to deal with an overloaded disk


Cox Newspapers
Tuesday, August 25, 2009

Q: Lately I've been getting messages saying I do not have enough space left on my hard disk and I am prompted to compress files, etc. I usually get enough back for it to then run properly, but I am also asked if I want to remove any programs that I don't use. Now my computer refuses to work at all. Can the problem of low memory on the hard disk be the problem? I have no idea how to add memory.

— Yolanda Sneed

A: A hard disk that is low on space will not often cause a machine to refuse to boot. But it's likely that side effects from an overloaded disk are to blame. I suggest you take the machine to a shop. That way the technican can check things out.

No matter what the problem, you also need to have the tech add a new hard disk or a second one. He can transfer the data from the old hard disk onto a new one while he's at it. You didn't mention the age of your computer, but in some cases it is smarter to replace rather than repair an old PC. Even in that case, you may need professional help getting the data off your old hard disk.

Q: Do you recommend a laptop as your only computer if it can be attached to a printer? I like the small size of them. The laptop I looked at has 4 gigabytes of memory, a 500 gigabyte hard drive, and 512 megabytes of dedicated graphics memory.

— D.J. Bertsch

A: The specifications you list are just fine. Plenty of people happily use a laptop as their home machine. If you do this, consider plugging in an external keyboard and monitor.

Also, be forewarned that laptops can overheat when left on 24/7, so turn off the machine when you aren't using it. At the very least consider placing the laptop on a cake or cookie cooling rack — that will let air circulate under the laptop and aid in cooling.

Tip from a reader

You have given me so many good ideas, and here is one you may like: I could not find a place on my digital camera to write any identification, so I printed a piece of paper with my name and phone number, took a picture of it, and set it so it can't be deleted from the card. If I misplace the camera, I hope some honest person will check the pictures and call me about my lost camera.

— Jane Terry

Bill: Sounds like a fine idea to me. It's also possible to have a jeweler engrave your name and phone number onto the plastic or metal case of the camera. And be sure and write down the camera's serial number.

HAVE A QUESTION?

Please send your questions to Bill Husted at tecbud(at)bellsouth.net. While he reads every e-mail, not all are answered. E-mails are selected for publication based on the likelihood that the answers will be of general interest.

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